Refund Policy

General Refund Policy

At StuIntern.com, we strive to provide quality services to our users. Please read this policy carefully as it outlines our guidelines regarding refunds for paid services.

Eligible Refunds

Refunds may be considered under the following circumstances:

• Duplicate or accidental charges
• Technical issues preventing service access that we cannot resolve within 72 hours
• Service not as described (requires documentation)
• Premium features not functioning as advertised

Non-Refundable Items

The following are not eligible for refunds:

• Services already rendered or partially used
• Change of mind after purchase
• Failure to meet internship requirements after placement
• Issues arising from user's technical environment
• Free services or trial periods

Refund Process

Partial Refunds

In some cases, only a partial refund may be granted if:

• Service was partially used before the issue arose
• Only certain features were affected
• A prorated amount is appropriate based on usage

Late or Missing Refunds

If you haven't received your refund within the specified time frame:

• Check with your bank or payment processor first
• Processing times may vary by financial institution
• Contact us if you still haven't received your refund after 15 business days

Exceptions

In exceptional circumstances, we may consider refund requests outside our standard policy. These are evaluated on a case-by-case basis and require management approval.

Questions

For any questions about our Refund Policy, please contact us at:
payments@stuintern.com